Tag Archives: IdeaExchange

Documents, Files, and Content, Oh My!

February 23, 2012

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Yes, it’s true. I typically have nothing but positive things to say about the features of Salesforce and how the entire CRM platform helps customers to work more efficiently and productively. In addition to being so useful, Salesforce provides an entire customer community for asking questions, sharing ideas, and learning from experts in the industry [...]

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Beyond “Your Name | Setup | Administration Setup”

October 5, 2011

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Best Practices for Administrators: Okay, so you’ve implemented Salesforce – now what? You’re probably familiar with the term “Rockstar Admin.” Likely coined at some random Dreamforce in the distant past, this phrase refers to any Salesforce.com Administrator who is an active leader within their company. This person will exemplify all the necessary skills to create and [...]

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