Tag Archives: Facebook

New Release: Email to Case Premium v.2.82

February 13, 2012

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Thanks to your feedback, we’ve solved a few key issues from previous versions of our leading app, Email to Case Premium. In an effort to provide consistent and reliable service to our customers, we’re pleased to announce these updates. Review the improvements and details listed below. Note that many of the changes are in response to [...]

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Salesforce Chatter: Where, When, and Why?

February 7, 2012

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Connection, Collaboration, and Org-Wide Sharing Internal communication within an enterprise happens in a variety of ways. Take a moment to browse through your Email inbox, notes scattered across your desk, or voicemails on your company phone. Messages from managers and coworkers pile up in multiple locations, and contain everything from project completion notices to attached [...]

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Using Social Media to Build Brand Awareness: Part II

January 3, 2012

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In Part I of this installment, we discussed some techniques for increasing brand awareness for a company who is new to the whole “social scene.” In this post, we will touch on a few specific ways to measure what is working and what isn’t, and how to adjust your strategy accordingly. Note that not all [...]

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