Watch and listen LIVE as we demo our Apps for Salesforce Here at Internet Creations, we strive on offering the most helpful and enlightening support to not just our customers, but anyone interested in learning more about our purpose-built products for Salesforce. After all… what good is an application if you don’t understand it? We are [...]
Tag Archives: Cases
Spring ’12 Release and Email to Case Premium
February 3, 2012
**We have released a new version of E2CP that solves this issue. Click here to learn more.** If you’re using our app, Email to Case Premium, this information is vital to the functionality of your business process: On February 3, 2012, Salesforce will begin rolling out the Spring ’12 Release with an undocumented change to [...]
Making Useful Customer Connections
October 15, 2011
How you can generate a different kind of ROI Okay, so what is Customer Service? Well, we know it requires productive communication between both the customer and a business representative….but what else? Companies provide an open door for their customers (current or potential) to get in touch when they need assistance. Whether representatives are directly [...]
March 2, 2012
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