February 13, 2012

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New Release: Email to Case Premium v.2.82

Thanks to your feedback, we’ve solved a few key issues from previous versions of our leading app, Email to Case Premium. In an effort to provide consistent and reliable service to our customers, we’re pleased to announce these updates. Review the improvements and details listed below. Note that many of the changes are in response to [...]

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February 7, 2012

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Salesforce Chatter: Where, When, and Why?

Connection, Collaboration, and Org-Wide Sharing Internal communication within an enterprise happens in a variety of ways. Take a moment to browse through your Email inbox, notes scattered across your desk, or voicemails on your company phone. Messages from managers and coworkers pile up in multiple locations, and contain everything from project completion notices to attached [...]

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February 3, 2012

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Spring ’12 Release and Email to Case Premium

**We have released a new version of E2CP that solves this issue. Click here to learn more.** If you’re using our app, Email to Case Premium, this information is vital to the functionality of your business process: On February 3, 2012, Salesforce will begin rolling out the Spring ’12 Release with an undocumented change to [...]

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